Terms and Conditions

 

Effective Date: September 1, 2025

Website: https://madison-house-wellness.mykajabi.com
Contact Email: madisonhousewellness@gmail.com

 

Introduction

Welcome to Madison House Wellness Inc. (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, online courses, coaching programs, guided meditations and all the content we share including redirects to sub-domains and third-party websites (collectively, the “Services”).

By purchasing, enrolling in, or using our Services, you agree to comply with and be legally bound by these Terms. If you do not agree, please do not use our Services. 

 

Description of Services

Madison House Wellness Inc. provides self-development and wellness-related Services, including:

  • 1:1 coaching sessions
  • Online courses and educational programs
  • Guided meditations
  • Retreats

All Services are delivered online or in person. Our offerings are intended for personal development and educational purposes only.

 

Age Requirement

By enrolling in or participating in any coaching sessions, courses, or other services offered by Madison House Wellness Inc., you confirm that you are at least 18 years of age or older.

If you are under 18, you may not use or access our services. Madison House Wellness Inc. reserves the right to refuse service or cancel accounts that do not meet this age requirement.

 

Refund and Payment Policy

At Madison House Wellness Inc., we are committed to providing high-quality services, courses, and resources.

  • All sales are final; no refunds are offered once a purchase is completed.
  • In exceptional circumstances (illness or an inability to attend with at least 24 hours notice) a credit will be offered for future services and a date will be rescheduled, but refunds are not provided. Cancellations made with less than 24 hours notice will incur the full session fee.
  • If there is a postponed event by the host, a date will be rescheduled, but refunds will not be provided.
  • For payment plan products, installments are automatically charged as scheduled and cannot be canceled. Access to courses/resources is suspended if payments stop or fail, until all outstanding amounts are paid.

Accepted payment methods include: Apple Pay, Google Pay, Afterpay, Klarna, Visa, MasterCard, American Express and e-transfer. Canadian sales tax (GST/HST or QST) applies only to clients residing in Canada. If you live outside of Canada, no Canadian tax will be added to your session fee. Payments can be made in either Canadian dollars (CAD) or U.S. dollars (USD) — please indicate your preferred currency when booking.

  

No Medical or Therapeutic Advice

Madison House Wellness Inc. and its representatives are not licensed medical, psychological, or therapeutic professionals.

The information, coaching, and meditations provided are for educational and self-development purposes only. Nothing provided should be interpreted as medical advice, diagnosis, or treatment.

Always consult with a qualified healthcare provider before making any changes related to your health or wellbeing.

 

Confidentiality

All information shared during coaching sessions is confidential, except as required by law (risk of harm, court order). Clients agree to keep proprietary materials confidential.

 

Intellectual Property

All materials, including but not limited to text, graphics, course content, videos, and guided meditations, are the intellectual property of Madison House Wellness Inc. and are protected by copyright and trademark laws.

You may not copy, share, modify, or distribute our materials without prior written consent. 

 

Limitation of Liability and Indemnification

By using the services, you agree to indemnify and hold harmless Madison House Wellness Inc., its affiliates, employees, and representatives from any claims, losses, liabilities, or expenses (including legal fees) arising from:

  • Your use of the services or content,
  • Any breach of these Terms and Conditions, or
  • Any content you upload, share, or submit.

Madison House Wellness Inc. and its affiliates are not responsible for any indirect, incidental, special, or consequential damages resulting from your use of our services, third-party content, or unauthorized access to your account, regardless of the legal basis for such claims.

All services, content, and information provided by Madison House Wellness Inc. or its affiliates are for educational and personal development purposes only. They represent personal opinions, and experiences, and are not intended as medical, legal, or professional advice.

You acknowledge that results are not guaranteed, and any outcomes from participating in courses, coaching, or using resources are entirely at your own risk. You are solely responsible for your decisions, actions, results/outcomes during and after participation in our programs.

By using the Site or Services, you agree that you do so voluntarily and at your own risk.

 

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada. Any disputes shall be handled in the courts located in Ontario.

 

Updates to These Terms

We may update these Terms from time to time. Changes will be posted on our website with the updated effective date. Continued use of our Services constitutes acceptance of the updated Terms.

 

Contact Us

For any questions regarding these Terms, please contact: madisonhousewellness@gmail.com

 

 

 

 

 

 

Privacy Policy

 

Introduction

Madison House Wellness Inc. (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and Services.

 

Information We Collect

We may collect the following types of information:

  • Personal information: name, email address, phone number, and billing details.
  • Payment information: processed securely via third-party providers such as Stripe, Apple Pay, Google Pay, Afterpay, Klarna, Visa, MasterCard, and American Express.
  • Technical information: IP address, browser type, and usage data through cookies or analytics tools (e.g., Kajabi’s analytics).  

How We Use Your Information

We use your information to:

  • Deliver coaching sessions, courses, and meditations
  • Process payments and issue refunds
  • Communicate with you about your account or purchases
  • Send updates, newsletters, or promotional content (only if you consent)
  • Improve our website and Services  

Consent

By providing personal information or using our Services, you consent to our collection, use, and disclosure of your information as described in this policy.
You may withdraw consent at any time by contacting us at madisonhousewellness@gmail.com, but this may affect your ability to use our Services.

 

Disclosure of Information

We may share your information only with trusted third parties that help us operate our business, such as:

  • Kajabi (website and course platform)
  • Stripe, PayPal, and other payment processors
  • Email service providers

We do not sell or rent your personal information to third parties.

 

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

 

Retention and Access

We retain personal information as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. You may request access to or correction of your personal information by contacting us at madisonhousewellness@gmail.com.

 

Cookies and Tracking Technologies

Our website (hosted by Kajabi) may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies if you prefer.

 

International Clients

If you access our Services from outside Canada, you understand that your information may be processed and stored in Canada or other countries where our service providers operate.

 

Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top will indicate when it was last revised. Updates will be posted on our website.

 

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact: madisonhousewellness@gmail.com Â